Our projects and services are specific to the needs of community development organisations and initiatives that build social capital. These projects have been delivered at a savings of 40-60% in comparison to commercial services.

Although the administration of CASE is performed by volunteers, the following activities are examples of the work that has been completed for members using a mix of volunteers, cost-recovery and funding:

Computer workstationProject Name: On-site Technical Support

Description: Workstation hardware/software and network support for CASE member sites. Limited application software support.

Start Date: Jan 2005 Completion Date: Ongoing

Joomla LogoProject Name: Joomla! Training Bootcamps

Description: Test sites for a number of members have been set up to provide training in Joomla and to determine their requirements

Start Date: July 2008 Completion Date: Ongoing

Mailing List Software Logo

Project Name: Community Mailing Lists

Description: Create a free service to provide Mailman based mailing lists for CASE members.

Start Date: Jan 2007 Completion Date: Ongoing

Project Name: Remote Servicescables

Description: Successful test of fully remote installation of server to peer network and associated services to support the work of member Dharriwaa Elders Group

Start Date: July 2008 Completion Date: October 2008

Turtle with house on his back

Project Name: Relocation of AVCWL online mailing list project for member
National Women's Justice Coalition

Description: Relocate the Australian Virtual Centre for Women and the Law to a dedicated server and convert existing custom software to operate in a Linux environment.

Start Date: Jul 2006 Completion Date: Sep 2006

Outback windmillProject Name: Volunteers for Isolated Students' Education (VISE) Online Volunteer Management System

Description: Provide administrative online systems to enable the effective processing and reporting of volunteer placement activities for rural tutors managed by Volunteers for Isolated Students Education.

Start Date: Jan 2000 Completion Date: Feb 2004 with updates in 2010 and 2011

Examples of work performed for members

  • Audit, reconfigure and improve network connectivity for member Volunteering ACT

  • Audit, reconfigure and improve network connectivity for member Citizens Advice Bureau

  • Provision of broadband Internet connectivity for member Woden Community Services

  • Upgrade of member servers from deprecated open source operating system RedHat Linux to Fedora Linux

  • Provision of broadband Internet connectivity for member Southside Community Services

  • Employment and training of technical staff to support member organisations

  • Continued planning for the development of remote deployment systems to support workstation upgrades and anti virus solutions for member networks

  • Continued installation/system administration of Linux servers to provide network services and Internet connectivity for member organisations

  • Renewal of 42 member domain games managed by CASE upon expiration of non-profit domain name grace period

  • System admin support to the National Woman's Justice Coalition project Australian Virtual Centre for Women and the Law

  • Several "Cable Rat" projects to expand and install network data/voice cabling including the new offices of Adult Learning Australia

  • Installation of online technical support request system for use of members and to improve management of staff and technical support resources

  • Presentations to Volunteers for Isolated Students Education in Brisbane, Qld demonstrating the use of CASE developed Online Volunteer Management System and the Online Volunteer Centre

  • Training and consultation with VISE local area placement managers for the ongoing development of the Online Volunteer Management System developed by CASE

  • Professional hosting of 40+ member web sites including associated email accounts, electronic mailing lists and e-commerce capabilities

  • 24 hour/seven day week network monitoring for nine member networks.

© 1998-2015 Computing Assistance Support & Education Inc - ABN 82 940 414 508