The Conflict Resolution Service was established in 1988 as a not for profit community organisation which provides dispute advice, mediation, facilitation and community education to assist in the prevention, management and resolution of conflict within the wider ACT community.

The Conflict Resolution Service can help you to resolve your dispute. The service is confidential, impartial, easy to use and mediation is free in most cases. The service is suitable for multi-party disputes such as workplace disagreements and is accessible to those individuals with disabilities and from non-English speaking backgrounds.

CRS can also provide Training and Professional Development courses for any size company, organisation or government department. Course content can be tailored to suit the individual needs of the business including role plays and activities which allow participants to relate the theory of the course to their everyday workplaces and situations.

The Conflict Resolution Service is currently partly funded by the ACT Government’s Department of Disability, Housing and Community Services ‘Community Services Program’; and Department of Justice and Community Safety ‘Healthy Neighbourhood Project’.